• "Personal Information" means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
• "Sensitive Information" is a subset of personal information that includes information or opinion about an individual's racial or ethnic origin, political opinions, religious beliefs, sexual orientation, criminal record, health, or genetic information.
• "Data Subject" refers to any identified or identifiable natural person to whom the personal data relates.

• When you browse the Website, we will collect the Internet Protocol (IP) address of the device you are using, but will not be able to identify you at this stage.
• We collect data to identify where customers are dropping out of the Website and to identify areas of improvement to make the experience more engaging for our customers.
• We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
• We may also collect information about your device, including browser type, operating system, and screen resolution.

• Provision of personal information to Us is deemed by Us to indicate that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.
• If you do not wish to provide personal information to us, you are under no obligation to do so, but you accept that failure to do so may affect your use of this Site or any products and services offered on it.
• If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.
• This policy applies to all personal information collected by us, whether in electronic, paper, or verbal form.

• We collect and use personal information for purposes including:
• To contact and communicate with you
• For internal record keeping
• For marketing and promotional activities
• To provide and improve our products and services
• To conduct research and analysis
• To comply with legal and regulatory obligations
• We may disclose personal information for purposes including:
• To provide our products and services to you
• As required by law
• To third-party service providers who assist us in operating our business
• In the event of a merger, acquisition, or sale of all or a portion of our assets
• Where we disclose your personal information to third parties for these purposes, We will request that the third party follow this Privacy Policy regarding handling of your personal information. 
• Personal information collected includes, but is not limited to:
• Your username
• Name
• Email address
• Mobile number
• Demographic information
• Information provided through our online questionnaires
• Payment information (where applicable)
• We collect personal information through various means, including:
• Direct interactions with you (e.g., when you fill out forms or correspond with us)
• Automated technologies or interactions (e.g., cookies, server logs)
• Third parties or publicly available sources
• Legal basis for processing (for EU/UK residents):
• Consent: Where you have given clear consent for us to process your personal information for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you.
• Legal obligation: Where processing is necessary for compliance with a legal obligation.
• Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party.

• You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth), GDPR, and UK GDPR. An administrative fee may be payable for the provision of information. We may refuse to provide you with information that We hold about you, in certain circumstances as set out in the applicable laws.
• If You believe that any information We hold in relation to you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact Us by email. We rely in part upon customers advising us when their personal information changes and will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete, or out of date.
• Under the GDPR and UK GDPR, you have the following rights:
• The right to access your personal data
• The right to rectification
• The right to erasure ('right to be forgotten')
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making and profiling
• To exercise any of these rights, please contact us using the details provided in the "Contact Information" section.

• If You believe that We have not taken our responsibilities with your personal information seriously, you have the right to complain to the applicable supervisory authority.
• If your complaint arises under the Australian Privacy Act (and/or the Australian Privacy Principles ('APPs')), you must first raise your concerns with Us and provide Us with thirty (30) days to satisfactorily resolve your complaint.
• The details for the Office of the Australian Information Commissioner are as follows: GPO Box 5218, Sydney NSW 2001 and by email at enquiries@oaic.gov.au.
• For complaints under the GDPR or UK GDPR, you may contact the Information Commissioner's Office (ICO) in the UK at https://ico.org.uk/make-a-complaint/.
• We are committed to resolving your complaints in a fair and timely manner. If you are not satisfied with our response, you may escalate your complaint to the relevant authority as mentioned above.

• We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
• You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in any marketing communication or by contacting us directly.
• To unsubscribe from Our e-mail database, or opt out of communications, please contact Us at info@ayresconsulting.com
• We will process your request to be removed from our marketing lists within a reasonable time, usually within 14 days.

• We are committed to ensuring that the information you provide is secure. We have implemented appropriate technical and organisational measures to protect your personal information.
• We have taken all possible steps to secure your credit card details by using high-grade Secure Socket Layer (SSL) for all transactions involving information passed between your computer and our server. SSL encrypts the data so that no one will be able to access the data in its original format.
•  We will retain your personal information for marketing purposes and/or for as long as you remain subscribed to our emailing lists, until you inform Us that you no longer wish to receive marketing from Us.
• We may also retain your personal information for as long as We have a relationship with you or your organisation. If We no longer have a relationship with you or your organisation, then we will only keep relevant information (such as invoicing information) for audit purposes for up to seven (7) years or such shorter period as permitted by law.
• We use secure data storage methods and have implemented measures to prevent unauthorised access, modification, or disclosure of your personal information.
• While we strive to protect your personal information, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information.

• We may transfer your personal information to recipients located in countries outside of Australia and the UK. These countries may not have the same data protection laws as the country in which you initially provided the information.
• When we transfer your personal information internationally, we will ensure that it is protected and transferred in a manner consistent with legal requirements applicable to the information. This may include:
• Transferring to countries that have been deemed to provide an adequate level of protection
• Using specific contracts approved by the European Commission or UK authorities that give personal data the same protection it has in Europe
• Using providers based in the US that are part of the EU-US Privacy Shield or UK equivalent
• We have implemented safeguards to ensure an adequate level of data protection where your personal information is transferred to countries outside the EEA, UK, or Australia.

• Our Website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16.
• If we become aware that we have collected personal information from a child under age 16 without parental consent, we will take steps to remove that information from our servers.

• We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
• We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy.
• You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

• Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.
• We encourage you to read the privacy policy of every website you visit.

• We do not use automated decision-making or profiling techniques that produce legal effects or similarly significant effects on you.
• If we introduce such practices in the future, we will provide you with information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.

• In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay.
• We have implemented procedures to detect, report, and investigate suspected personal data breaches.

• For any questions, concerns, or notices regarding this Privacy Policy or our data practices, please contact us at:
Ayres Consulting Group Pty Ltd 
ACN 664 070 508
Email: {{ Email_Address }}
Address: {{ Address }}
• Our Data Protection Officer can be contacted at: 
{{ Email_Address }}

This Privacy Policy is subject to change. Please review it periodically for any updates. Your continued use of our Website and services after any changes to this Privacy Policy constitutes your acceptance of such changes.